POLICIES Care Instructions are provided to achieve optimal results, but there is NO guarantee made as we have no control what happens during the healing process. A deposit is required in order book and confirm your appointment. Please note that all deposits are non-refundable. The deposit is to ensure you are serious about booking your appointment and will be deducted from your overall cost. Cancellations will automatically result in a forfeit of your deposit. A minimum of 72 hours notice is required to reschedule your appointment without penalty. Less than 48 hours notice will result in the forfeit of your deposit and a new deposit will be required to reschedule your appointment. Failure to show up to your appointment without notice will results in a charge of the full cost of the service to the card on file – this includes all bundled touch-ups. Please contact us if you are going to be late for your appointment. Being more than 25 minutes late may result in a forfeit of your deposit and the cancellation of your appointment. A new deposit will be required for rebooking a new appointment. ALL DEPOSITS ARE NON-REFUNDABLE. If you have had your eyebrows previously micro-bladed or tattooed by another artist, a clear photo must be sent in and approved before booking an appointment. We must ensure we have a workable canvas and in some cases the previous work may be too dark to achieve optimal results. Failure to provide a photo prior to booking may result in a forfeit of your deposit. Touch ups must be booked no sooner than 6 weeks following your appointment. You must allow your skin to heal before any additional work can be done. We withhold the right to not work on clients who have yet to properly heal. Failure to follow this time line and premature booking may result in a forfeit of your deposit. All transactions are final and no refunds will be issued.